Platnm Privacy Policy

Effective Date: January 31, 2026

This Privacy Policy describes how Platnm ("Platnm," "we," "us," or "our") collects, uses, and protects information when you use the Platnm mobile application and related services (the "Services").

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

I. Account Information

When you create an account, we collect the following information:

• Full name
• Username
• Phone number
• Date of birth
• Profile photo
• Preferred music streaming platform (Spotify or Apple Music)
• Favorite songs selected during onboarding

II. Usage Information

We collect information regarding your activity within the Services, including:

• Songs shared with other users
• Text notes and replies attached to shared songs
• Like and dislike ratings
• Friend connections and profile interactions

III. Device Information

We collect limited technical information about your device, including:

• Device type
• Operating system
• General diagnostic and performance data

IV. Tracking Technologies

We use analytics and monitoring tools to understand usage patterns and improve the Services. This includes:

• Event tracking
• Limited session replay recording

Sensitive text inputs are automatically masked during session replay.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Services.
• To personalize user experience.
• To communicate with users regarding updates, notifications, or support matters.
• To analyze usage trends and improve functionality.

3. Sharing of Information

• We do not sell or license user data to third parties.
• We use third-party service providers to operate the Services, including providers for database hosting, authentication, analytics, push notifications, and music link conversion. These providers receive only the information necessary to perform their services.
• Contact phone numbers accessed from your device are transmitted to our servers solely to determine whether your contacts are registered Platnm users. Contact phone numbers are used only for matching purposes and are not stored or retained.
• We may disclose information if required by law or if reasonably necessary to protect our rights, users, or the integrity of the Services.
• We may share anonymized or aggregated information that does not identify individual users.

4. Data Retention

• We retain user information for as long as necessary to operate the Services.
• Users may delete their account through the application settings. Upon deletion, account data is removed from our active systems, subject to any applicable legal requirements.

5. Security

• We implement reasonable administrative and technical safeguards designed to protect user information.
• No method of transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

6. Children's Privacy

• The Services are not intended for individuals under the age of 13.
• We do not knowingly collect personal information from children under 13.

7. Changes to This Policy

• We may update this Privacy Policy from time to time.
• If material changes are made, we will provide notice through the application or via email. Continued use of the Services after such notice constitutes acceptance of the revised policy.

8. Your Choices

• Users may update or delete account information within the application.
• Users may control device permissions, including access to contacts, through their device settings.

9. Contact Us

If you have questions regarding this Privacy Policy, please contact:

platnmapp@gmail.com